Order statuses

Every order placed in Picsha DAM arrives in the Lab with the status Submitted. From then on, staff move the order through its lifecycle by choosing a new value in the Status dropdown in Order Details.
A status change saves as soon as you pick it. You don't need to click Update, and there is no confirmation step. Your administrator may have set some statuses to email the customer automatically, so choose carefully: an email that has been sent can't be recalled. Ask your administrator which statuses notify customers in your organization.
The statuses are:

Status	Typical use
Submitted	New order, not yet picked up by the lab.
Harvested	Files have been collected for production.
Processing	Work is in progress.
On Hold	Waiting on the customer or on a question.
Printed OK	Printing finished without problems.
Error Printing	Printing failed and needs attention.
Rework	The job needs to be redone.
Complete	All work is finished.
Ready for Pickup	The customer can collect the order.
Ship to DG85	The order is being sent for delivery.
Ready For Billing	The order is ready to be billed.
Closed	The order is finished and billed.
Cancelled	The order will not be fulfilled.
Archive	Kept for the record only.

Your organization may use these statuses differently; the descriptions above are the usual meaning. Completing, shipping, cancelling and closing an order are all done by choosing the matching status.