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Ordering prints and products

Choosing products

Open an asset and choose the Order tab, or select assets and click Order.

  1. Pick a product. only show recommended products (on by default) shows products that suit the file; untick it to see everything, or use Filter by Category.
  2. Set the quantity with + and −.
  3. Choose any Finishing options; some are required.
  4. For photos, click the pencil to adjust the crop for that product, or add a frame or other edits for this print. Your library image isn't changed, and the lab receives the photo with your edits applied at full size.
  5. Click Add to Cart.

When ordering several assets, click thumbnails to apply quantities, and double-click a thumbnail to adjust its crop.

Checking out

Click Cart in the sidebar. Fill in the checkout form, which your organization sets up; it usually asks for your office, billing details, priority, delivery and any special instructions. Choosing your office fills in related fields. Review the Cart Summary and submit the order. Keep the window open until you see Order Submitted and your order number.
Your cart is saved in your browser, so items stay there if you close the page.

Tracking orders

Click Orders in the sidebar to see your orders and their status. Switch between My Orders and All Orders, search, and filter by type and period (30, 60 or 90 days, or all). You may receive emails as your order moves through the lab.